"My car dealership told me I had a broken transmission and wrote me up a price estimate for $3,500 for a whole new one. I had decided to price it out for a fix rather than just a whole new transmission, and then I would sell the vehicle with a fair price estimate. The guys who worked with me at Sta-Rite were super friendly, helpful, and kind. Getting the diagnostics done was affordable and easy, they were very clear when they called me back with the "Good News and Bad News." Good news: it was NOT my transmission. Bad news: it was a clogged exhaust, and they referred me to another local family-owned shop who (spoiler) did a great job fixing the real issues. The reason I am writing a strong 5 star review is two-fold. They treated me honestly, kindly, and fairly. They stood to make a lot of money if they had just gone in and told me how much it would be to repair a transmission (like my shady dealership had), instead, they told me the real cause of the issue; they no longer stood to make money off of me but they were honest and helpful just the same. I trust them and would take any vehicles back for diagnostics, they are busy because they are good, they are good because they are kind, and they are trustworthy. Thanks Sta-Rite. Even if your other shop tells you its a transmission, take it here to find out for sure!"